Shipping Policy

Shipping Policies:

  1. Merchandise is shipped by UPS and the US Postal Service within the United States, including APO/FPO and all US Territories.  We offer International shipping on certain products.
  2. Shipments usually leave our warehouse as soon as possible (normally 2-4 business days from when order is placed. ) (Orders ship out from our warehouse Monday-Friday).  Shipments can be expedited for an extra handling fee, please  review shipping options at checkout  call for details (9-5 EST,  M-F).
  3. Handling cost is an additional $0.50 per order on Standard shipments, it is included in Expedited and Second-Day orders. Appropriate packing materials and boxes are used to safely send out packages. 
  4. We will provide a delivery confirmation number on every order.
  5. Orders more than 30 days from date of receipt by customers are non-refundable.
  6. Orders in excess of $100.00 are considered special order and are non-refundable.
  7. Products that arrive melted/frozen or are altered due to environmental factors at the shipping address (altitude/temperature) are ineligible for refunds or replacements.

Please call if you have any questions on shipping.

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